We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (18)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
8 Jul 2019 06:41
Excellent quality; fast delivery
5 Jul 2019 14:07
One of the best stores. Excellent product quality, branded packaging, instant shipment, gift. I'm very happy, thank you!
4 Jul 2019 23:31
4 Jul 2019 00:35
Nice charger fast shipping
29 Jun 2019 00:04
great quality. I recommend the store.
26 Jun 2019 07:08
Ugreen keeps surprising me, the best of the best! If you want something good buy here.
22 Jun 2019 05:57
Appearance is pleasant. Charges. Packing quality. Suitable for gift.
22 Jun 2019 04:14
Excellent quality. I'm very satisfied.
20 Jun 2019 08:09
As always on top!
18 Jun 2019 06:47
All is great, good quality.Thanks!!! 5 STARS!!!
17 Jun 2019 07:13
16 Jun 2019 04:03
Good quality. Good service.
16 Jun 2019 02:01
It came in branded packaging. Works without complaints. Judging by the speed of charge, amperage approximately corresponds to the declared.
15 Jun 2019 10:33
Got it right. Working very well
14 Jun 2019 06:59
14 Jun 2019 05:06
Excellent quality, quick charge my cell when i connect it to the car. In general this brand has always given me product from my high end. I recommend
13 Jun 2019 16:09
Perfect, as usual
13 Jun 2019 09:24
Loads. Very solid. Seems to have good construction.
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