We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
10 Jul 2019 11:27
The product has been requested Arrived as described Delivery to Riyadh (Saudi Arabia Delivery was fast and on time
8 Jul 2019 06:13
Love the thing. Very comfortable! Thank you!
7 Jul 2019 06:47
Excellent value for money. The order is very satisfied. Thank you.
7 Jul 2019 01:04
Came in very fast. Good quality, Recommanded
4 Jul 2019 09:26
The store is well done! Sending on the same day, in odessa took 10 days, intercepted a new post. All as in the picture, neatly packed, assembly for 1 minute. Satisfied, i recommend!
25 Jun 2019 01:35
ı AM VERY SATİSFİED
21 Jun 2019 01:02
very good quality thank you 1000000000000000000 star
10 Jun 2019 01:36
fast shipmet and good quality
25 May 2019 14:18
Super stand! I like watch before bed different things online on your smartphone. This holder checks in 100%. Has perfect height. For now używałam charger but is too low and there is no way to change your account settings phone. Oceniam holder for 10 stars! Seller also on 10 for fast shipping.
25 May 2019 10:49
Two weeks after bestelken and pay I got message that the chosen color discontinued was. I have the entire order canceled. Therefore can't product review.
11 May 2019 03:12
Excellent build quality, great product.
8 May 2019 04:34
Ugreen is THE BEST !!! Thank you !!!
6 May 2019 15:27
Amazing I love it!
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