We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
7 Jul 2019 15:59
6 Jul 2019 03:01
Ordered 21.06 came to ukraine 06.07. Came to the mail meets, it caused inconvenience, but not critical. About delivery came sms to viber. Examples of lens work below. The product fully corresponds to the description, the track was all viewed.
1 Jul 2019 13:46
Fast shipping. Sent 18 June Delivery 1 July.
1 Jul 2019 01:55
working good..... no complaints....pic taken with the same distance using Samsung galaxy s8...... also shipping is fast. all n all i am satisfied with the purchase and the store and will recommend it....
12 Jun 2019 09:50
I have recently received the item so could not try it but I want to say that the store was really helpful. I had problems with my pack, it was sent back by local post office and the seller kindly reposted the item without questions and in no charge. Also their communication through the whole process was perfect. I highly recommend the seller to everybody who want to get a good service. Thanks. After I try the lenses I will recomment on their performance with Samsung Note 9
12 Jun 2019 05:20
In two weeks to Netherlands! Exactly as the store it has described!
6 Jun 2019 18:40
product was working awesome delivered with in 21days to India.... thank you apexel for this good product.
4 Jun 2019 07:47
very good performance
31 May 2019 05:39
I'm disappointed because I have to take a picture because it's closer than I expected. I'm using a "LG V20" phone. It would be a problem for my phone if other users were using it without a problem. The shipment arrived 14 days after the order. It was good to be able to track the delivery.
30 May 2019 23:45
Great and quick delivery, works great
29 May 2019 20:30
Clear and focused micro lens. Thanks.
29 May 2019 06:16
This is a really good quality product
27 May 2019 12:14
24 May 2019 14:53
The product arrived in good condition, delayed to arrive like 3 weeks, which seems very good to me. It corresponds to the described description. Thank you very much!
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